Prosegur
  • Exchange Rates
  • Currency Exchange
    • USD - US Dollars
    • VND - Vietnamese Dong
    • IDR - Indonesian Rupiah
    • THB - Thai Baht
    • PHP - Philippine Peso
    • AUD - Australian Dollar
    • MYR - Malaysian Ringgits
    • AED - United Arab Emirates Dirham
    • INR - Indian Rupee
    • CNY - Chinese Yuan
    • GBP - British Pounds
    • EUR - Euro
    • ZAR - South African Rand
    • JPY - Japanese Yen
    • Sell Currency
  • Travel Money Card
  • Travel experiences
  • Our Branches
    • Find a Branch
    • Branch Services
    • List of our branches
  • Are you looking for your local site?

    Please select your country below and we will redirect you to your local ChangeGroup website.

    • New Zealand Flag New Zealand
    • Australian flag Australia
    • Spanish Flag Spain
    • Worldwide Icon Corp
    • Austria Flag Austria
    • Denmark Flag Denmark
    • Finnish Flag Finland
    • French Flag France
    • German Flag Germany
    • Swedish Flag Sweden
    • United Kingdom Flag United Kingdom
    • Amercian Flag USA
    • Iceland
    • Singapore
  • Exchange Rates
  • Currency Exchange
    • USD - US Dollars
    • VND - Vietnamese Dong
    • IDR - Indonesian Rupiah
    • THB - Thai Baht
    • PHP - Philippine Peso
    • AUD - Australian Dollar
    • MYR - Malaysian Ringgits
    • AED - United Arab Emirates Dirham
    • INR - Indian Rupee
    • CNY - Chinese Yuan
    • GBP - British Pounds
    • EUR - Euro
    • ZAR - South African Rand
    • JPY - Japanese Yen
    • Sell Currency
  • Travel Money Card
  • Travel experiences
  • Our Branches
    • Find a Branch
    • Branch Services
    • List of our branches
Tu navegador no soporta vídeo HTML5.

Placing an order online

  • How to exchange currency online?
  • Are there any restrictions or limits for online currency orders?
  • Can I choose currency denominations when ordering online?
  • I didn't receive a confirmation email after placing my order. What should i do? 
  • What's the earliest I can place my order?
  • Is there an app?
  • Is there an age restriction on ordering currency?

Order pickup

  • Where can I collect my order?
  • Can I pick up my order any time?
  • Could my order be delayed?
  • What type of ID do I need to pick up my order?
  • Can someone else pick up my order on my behalf?
  • What happens if I miss the pickup date for my order?

Personal information

  • Is my personal information secure when placing an order online?

Order modification & cancellation

  • How can I modify the pick up date after i’ve placed an order?
  • How can I cancel my order?
  • Can I change the amount after placing my order?

Currency

  • Can I order multiple currencies?
  • How can I order a currency that is not listed on the website?
  • Not sure which currency you need for your trip?
  • Can I bring back any unused currency from my trip?

Exchange rates

  • What exchange rate is applied to my order?
  • Are the exchange rates online and in branch the same?
  • How often do your rates change?

Forms of payment

  • What forms of payment are accepted?
  • Are there any fees when using bank cards for online payments?

Customer support

  • Who should I contact for inquiries?
  • How can I share my feedback about my experience with Prosegur Change?

Prosegur Change NZ
11 Customs St East, Auckland
CBD Auckland
1010 New Zealand

Contact Us

Location

  • Wellington Airport
  • Auckland
  • Queenstown
  • Find a Branch

Services

  • Currency Exchange
  • Sell Currency
  • Travel Experiences
  • Branch Services
  • Travel Money
  • Money Exchange
  • Travel Money Card

Important Links

  • About Us
  • Sitemap

© Prosegur Change 2026
  • Privacy Policy
  • Cookie Policy
  • Legal Warning
  • Terms & Conditions